Contact
We would love to hear from you
Questions about an order, a fragrance, or delivery — reach us directly.
Emailcontact@scentico.pkPhone+92 319 3155309WhatsApp+92 319 3155309
AddressGulberg Town, Karachi, Pakistan
Before you message
Common questions
Quick answers — or see the full FAQ.
Does Scentico offer Cash on Delivery (COD) in Pakistan?
Yes. Scentico is COD only — you pay when your order arrives. We do not require online payment, card details, or advance transfer at checkout.
What are Scentico delivery charges in Pakistan?
Delivery is Rs. 250 flat nationwide. Orders of Rs. 3,000 or above qualify for free delivery anywhere in Pakistan.
How long does Scentico delivery take?
Orders are processed within 24-48 hours. Standard delivery across Pakistan takes 3-5 business days after dispatch.
What is Scentico's return and exchange policy?
You have 30 days from delivery to return or exchange. Products must be mostly unused with at least 90% content remaining. Return requests are processed within 3-5 working days. See our Returns policy for full details.