30 DAYS RETURN POLICY | PASAND NA AAYE TO WAPIS
EASY RETURN & EXCHANGE | DELIVERY ALL OVER PAKISTAN
SCENTICO logo

Refund Policy

We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it.

Return & Exchange Policy

  • Our return and exchange policy extends for a generous 30 days from the date of order delivery.
  • To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.
  • We process all return and exchange requests promptly, typically within 3 to 5 working days.
  • Please note, delivery charges for the original order are non-refundable.
  • Customers are responsible for any delivery charges incurred for exchanging products.
  • In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.

How to Request a Return or Exchange

If you wish to return or exchange a product, please contact our customer service team:

Our customer service team will guide you through the return or exchange process and provide you with all necessary information.