Refund Policy
We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it.
Return & Exchange Policy
- Our return and exchange policy extends for a generous 30 days from the date of order delivery.
- To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.
- We process all return and exchange requests promptly, typically within 3 to 5 working days.
- Please note, delivery charges for the original order are non-refundable.
- Customers are responsible for any delivery charges incurred for exchanging products.
- In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.
How to Request a Return or Exchange
If you wish to return or exchange a product, please contact our customer service team:
- Email: scenticopk@gmail.com
- Phone: +92 319 3155309
- WhatsApp: +92 319 3155309
Our customer service team will guide you through the return or exchange process and provide you with all necessary information.